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Complex issues demand complex descriptions. Models are the representation
of customer decision making and behavior --- these are complex issues.
At Tedesco Analytics
models provide the backbone for understanding customers. We employ models
and simulations for prediction, segmentation, strategy evaluations, and
visualizations of emergent behavior.
The operations
of the marketplace cannot be simplified or reduced. Traditional analysis
based on linear equations or curve fitting only begin to represent the
relationships between market factors and customer behavior. (see our paper
on complexity models for the marketing mix)
A marketplace
in motion is one of the most prominent, of the many, advantages we hope
to realize by thinking in the complexity perspective. Our modeling efforts
in consumer behavior move to reflect the living nature of decision making.
Just as the specifics of economic modeling are changing from a mechanistic
point of view to a new point of view, which actually described as organic,
so too should the models of marketing reflect this change.
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Models
are a quantitative and dispassionate view of marketplace behavior.
The use of a model to simulate alternative strategies is the cutting
edge approach to growing brands. |
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Complexity
science explains systems that:
- Display
significant changes from small movement of initial conditions
- Experience
feedback from system components
- Are non
linear and with interactive elements
- React
with their environment Tends to self organize
The
consumer and the business customer as a market exhibit all of these
fundamentals. To fully understand this market behavior we must use
a structure that embraces these dynamics. Complexity science is
the answer and, models are the currency of this science.
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Characteristics
of Neural Networks
- Discovers relationships
present in data
- Can apply previously
learned information to new situations
- Finds subtle patterns
of casual behavior
- Ignores irrelevant
data
- Effective for
large data sets
- Able to combine
inconsistent data from a variety of sources and time periods
Neural networks
are the primary modeling technique for use in applying complexity
science to marketing. (see our 1992 paper ÒNeural MarketingÓ)
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Project
Applications
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Forecasting and prediction
- Market
segmentation
- Marketing
mix optimization
- Data
mining and knowledge generation
- Media
threshold estimation
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Market
evaluation grids
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Consumer behavior
simulation
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Neural
networks are comprised of processing nodes which can be layered to
organize the representations of a marketplace. Layers are used to
input data, compute interactions, and create predictions. A number
of our papers provide detail on the specifics of neural network operation,
application, and structure. |
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The
arrangement of neural network processing units, or neurons, is driven
by the purops of the given model. In this example, a model is constructed
to understand the demographic and socioeconomic profiles of magazine
readers. |
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Using
a model, simulations are conducted which indicate the impact of various
drivers within the context of interaction in the marketplace. |
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Self Organizing Maps
Guide to the consumer landscape
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Permits
visualization of consumer commonalties
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Develops
groups of consumers
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Preserves
the interactions among variables
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Segmentation
analysis is accomplished by a class of neural
networks know as self organizing maps.
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Artificial
Life

Visualizations
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New
modeling methods emphisize the added value of visual analysis. Temporal
data reveals patterns in behavior that bring a deeper understanding
of consumer decisions. |
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