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Complexity
Science for Consumer Insights
Services
& Credentials


Science for
Business Issues
marketing
& communications strategy development
- Brand health & planning
- key driver dynamics; image;
loyalty; awareness; satisfaction
- Social dimension
- tipping point; consumer
connectedness; buzz; segmentation
- Advertising planning
- media schedules; message
evaluation; target audience
- Brand sustainability
- impact of economic climate;
market environment
- Custom
- data fusion; forecasting;
optimization solutions

15 years of
insights


Strategic
Partner
Tedesco
Analytics & Wirthlin Worldwide
Masters of Strategic Equity
Management

Science
for Business Issues
Consumer Activity
a complex system


Complexity
Science
cutting edge methods



Complex Systems


Example Model
Impact of Measured
Media on Brand Value
Data
Sources: Business Week; Advertising Age
Model Accuracy
- 82%
Once a complexity model has been developed, estimates
of outcome (in this case, monthly sales) are compared to the actual
historical values. The accuracy metric is the Rsq of the two measures.


Model Configuration


The
Model -- Measured Media drives Brand Value
Simulations
are the core component of a Complexity Science Communications Mix ROI
model
- Once a model
is constructed it understands the relationship between its inputs
and outputs. This relationship may be used to determine the relative
influence of each distinct input on the models output.
- The model permits
analysis of the changes in brand value that would occur as a result
of changes in the level of investment for a specific media channel.
- Each series
of simulations examines the result of systematic graduated increases
and decreases in the spending level of an individual media type.

Relative impact
of select drivers
this represents
the proportion of influence each media channel has had on the variation
in company brand value

Simulating
both increases and decreases in each media channel reveals, strong potential
total brand value gains with an emphasis in Cable & Spot TV and
Magazine spend. There is, also substantial risk of brand value decline
if Network TV or Radio is neglected.


Dynamics
of changes in investment to Cable TV networks.
Assuming all
other media remains at historic levels, a modest increase in spending
on Cable networks will provide an lift in total brand value. More substantial
spending increases have no impact.


Dynamics
of changes in investment to Magazine.
Assuming all
other media remains at historic levels, increasing spending in Magazines
will provide an almost linear lift in total brand value.


Segmentation
summary


Social trends
segmentation
consumer map

Social trends
segmentation
stats


Anatomy of
a trend
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